SpokeBnB co-hosting is post-booking hospitality — we handle everything that happens at your property after a guest books. Your listing, your pricing, your reservations stay exactly where they belong: with you.
We take on a small number of properties where the fundamentals are right. If that's yours, the application is the first step.
Traditional property managers list your property, set your prices, accept bookings, and collect your rent. In most states, that requires a real estate license. Our model is different — and more aligned with what great hosting actually requires.
Your Airbnb account. Your listing. Your nightly rate. You accept or decline every reservation. Nothing changes about who owns the revenue relationship.
From the moment a booking is confirmed, we take over. Guest communication, check-in, cleaning coordination, maintenance — everything that happens on property until the guest checks out.
Airbnb pays you directly. You pay us a fixed monthly or per-service fee — invoiced separately, never touched by us before it reaches you.
The same systems we run on our own Seneca Lake properties — built through real ownership, not theory.
Key handoff, property walkthrough, and guest welcome for every confirmed booking. We make the first impression count.
Every guest message answered from booking confirmation through checkout — same-day response, professional tone, problem resolution.
Turnover vendor coordination, pre-arrival inspection, and quality control between every stay. Your reviews don't die on a dirty floor.
We coordinate contractors, get quotes, and keep you informed — you approve any spend. No surprise invoices.
Pre-arrival restocking, amenity setup, and staging. The property is guest-ready before every check-in.
A clear summary each month: occupancy, guest ratings, issues resolved, and upcoming maintenance. You always know what's happening.
Co-hosting means we operate on your behalf — not in place of you. Every revenue decision, every pricing call, every policy stays with the person whose name is on the listing.
Start the ApplicationYou create, own, and control your Airbnb listing. We never edit listing content, photos, or descriptions without your explicit direction.
You set every nightly rate, cleaning fee, and minimum stay. We provide market context on request — the decision is always yours.
You accept or decline every booking request. We handle the guest from the moment you confirm — not before.
Airbnb pays you directly. You invoice us — or we invoice you — separately for our services. No money flows through us.
Pet policies, house rules, damage deposit amounts — all yours. We enforce what you set; we don't set them for you.
No multi-year lock-ins. Standard notice period to wind down. Your property, your call.
We take on a limited number of engagements in markets where we already operate or have confirmed the right foundation to serve you well. The application tells us what we need to know — Ben reviews every one personally.
We take on a limited number of co-hosting engagements because each one gets our full attention. Our standard for accepting a property is the same one we applied to our own before we put any system behind it.
A lake, mountain, coastal, or urban market with documented STR activity. We focus on Finger Lakes (NY) and select high-season destinations where we already operate.
The property has real reasons for guests to choose it — location, character, capacity, or amenities. We can help position it; we can't manufacture demand where none exists.
STR is permitted in your jurisdiction, your listing is active, and you're operating — or ready to operate — legally. We do not take on properties with unresolved permit issues.
You understand this is a business. You respond quickly, invest in the property, and want long-term performance — not a quick fix.
Four steps. No guesswork. No lock-ins until both sides are confident.
Fill out the short application. Tell us about your property, your market, and what you're looking for. Ben reviews every submission personally.
If the property looks like a fit, you'll hear back directly — not a form letter — to schedule a call. We talk through the property, your goals, and what the engagement would look like.
If we move forward, you sign a Post-Booking Hospitality Services Agreement. It defines exactly what we do, what you retain, and how compensation works. Clear, in writing.
We coordinate the handoff, get familiar with the property, and are guest-ready before the first booking under our care. You keep running your listing while we handle what happens on property.
Service scope & compliance
SpokeBnB provides post-booking hospitality services only. The property owner retains full authority over listing content, nightly pricing, reservation acceptance, and rental proceeds. This is not a property management arrangement. Co-hosting availability is subject to state law — current availability by state is at spokebnb.com/services. We do not accept engagements in states where our legal review is incomplete or where a license is required and not held. Contact ben@spokebnb.com with questions about a specific state.
Tell us about your property. Ben reviews every application personally. If it looks like a fit, you'll hear back directly — not a form letter.
Apply for Co-HostingNo payment at this stage. Ben will reach out to discuss fit before any commitment.